Bath of the recreation complex "Knyazhiy Dvor" №1065
- Working hours:
- Mon: from 10:00 to 22:00
- Tue: from 10:00 to 22:00
- Wed: from 10:00 to 22:00
- Thu: from 10:00 to 22:00
- Fri: from 10:00 to 22:00
- Sat: from 10:00 to 22:00
- Sun: from 10:00 to 22:00
Russian bath, Wood bath
to 6 people
Shower, Access to the lake / river
Lake, Umbrellas, Sun beds
Administrator, Restaurant, Banquet hall, Grill, Hotel, Bar, Restroom, Fireplace, Bath attendant, Hookah
Saunas accessories
Brooms, Sheets, Caps, Slippers, Towels
SPA
Relaxing massage, Wellness massage, Anti-cellulite massage
Board games
Billiards, Backgammon, Ping-pong, Chess, Checkers
Food
Ukrainian food, European food, Dishes on the grill, Barbecue
Drinks
Bottled beer, Black tea, Green tea, Herbal tea, Coffee, Strong alcohol
Reviews (46)
The restaurant doesn't even have a working kitchen, so you can't get food. If you want to chill by the pool, you have to put your own towel on the ground and lie there. We knew the room wouldn't have air conditioning when we booked, but we didn't know the towel dryer in the room would be on and making the room hotter when it's already 35 degrees outside.
The people working at the bar drink alcohol and go swimming in the pool while they're at work.
The swimming pool was great and there were plenty of sun loungers. However, we could have used more cushions for added comfort.
There's a separate restaurant building, a deck near the pool, and a bar. The food was yummy, thanks to the talented chef. But, the menu options were limited.
The service wasn't good at all. We had to wait for around 20 minutes before someone came to serve us.
Answer
Thanks for your thorough review! We're really happy to hear that you enjoyed our pool and found our restaurant food tasty. Sorry for any troubles you had during your stay. We've noted your feedback. Have a great day and we hope to see you again soon!
Answer
Hi Alina, thanks for your thorough feedback and rating. We're sorry to hear you had a mixed experience at our complex. We're happy you enjoyed the hotel and our restaurant's grill menu. We hope to welcome you back at Knyazh Dvor!
Answer
Mikhail, we're really happy that you enjoyed our place. Thanks for your kind words! We look forward to seeing you again at Knyazh Dvor.
But, I found out that this wasn't just done by Yanukovych, but also by old Soviet and Ukrainian leaders.
We stayed in a separate part called Hotel Maly Dvor because we were with a sick person. We booked an entire house with two floors and five rooms. The rooms were clean and recently renovated. But, there was no hot water except in the luxury room. There were no hairdryers except in the luxury rooms. And if you book this whole place, remember there's no front desk or staff. For any help, you'll need to go to the main building.
The bad things:
The service is terrible. The staff look sloppy, especially the waiters in the restaurant. It's like they just rolled out of bed and came to work.
There's no drinking water in the room, even though they claim to be a 4-star place. I asked for water at the front desk and they told me to get it from the bar. But the water at the bar costs between 60 to 160 UAH and they suggested I fill up from the cooler. With what? My bare hands? They should provide a jug in the room!
At 8 AM, everything is shut. There's nowhere to get coffee and nobody at the front desk. I ended up just leaving my room key on the counter, said "goodbye" and left. The exit gate was locked and there were no guards around. I had to open it myself.
To the owners, you should first put money into improving the rooms and expanding the variety of services. Do some renovations. After that, you can expect to have happy and loyal customers.
Good points:
- The food is super tasty. The chef is really good. I tried 10 dishes and they were all excellent.
- The staff is very friendly.
- The place is big and has its own area.
Bad points:
- Room 119 wasn't great - the wallpaper was peeling, the bed creaked a lot, the sofa was saggy, the plumbing was bad, and there was mold in the bathroom. The king size bed only had two small blankets.
- The bath area wasn't clean. There was mold in the shower, the couches smelled bad, and the bar was very small (only fits 1-2 people) and was in bad condition.
Answer
Hey Yevgeny! Thanks for your review! We'll definitely improve on the areas you pointed out and get better!