Hotel & Health Complex "Living Water" №1391

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Working hours:
Mon: from 10:00 to 00:00
Tue: from 10:00 to 00:00
Wed: from 10:00 to 00:00
Thu: from 10:00 to 00:00
Fri: from 10:00 to 00:00
Sat: from 10:00 to 00:00
Sun: from 10:00 to 00:00

Zakarpattya Oblast

Mezhgorskiy district

povillage Mіzhgіr'ya

st. Embankment, 1

Fine 4.4

Interior

Cleanliness

Service

Price/quality

Facilities

Based on 52 reviews

Zhivaya Voda Hotel and Recreation Complex is a real corner of well-being and luxury, hidden in a shady forest. The complex can accommodate up to 6 guests, providing them with a comfortable stay and recreational procedures. Types of steam rooms include a Russian bath and a wood-fired sauna, where guests can enjoy classic Russian bathing procedures. Here each element combines tradition and innovation to provide maximum comfort and relaxation.

A magnificent Russian bathhouse "Zhivaya Voda" is equipped with everything you need for a real pleasure of bathing procedures. Guests are provided with brooms to perform bathing rituals, and after the steam bath they can pour cool water from a bucket-fall. Towels, fragrant tea on Carpathian herbs and selected green tea, as well as Wi-Fi service, allow guests to experience the whole range of pleasures of rest in the bathhouse.

There is a summer veranda, where you can enjoy the coolness of the forest and the fresh air in the warm season. In addition, for lovers of kebab there is a grill, and coffee lovers are offered a selection of different kinds of coffee. "Zhivaya Voda" is a place where you can not only have a perfect rest, but also clean up your health and get a charge of vivacity and energy for the whole next year.

Russian bath, Wood bath

to 6 people

Bucket Waterfall

Summer terrace, Terrace, Forest, River, Playground, Sun beds, Garden

Parking

Private

Administrator, Restaurant, Banquet hall, Grill, Hotel, Bar, Gym, Drinking water

Saunas accessories

Brooms, Caps, Slippers, Towels

WIFI

Food

Ukrainian food, European food, Barbecue

Drinks

Bottled beer, Beer on tap, Black tea, Green tea, Herbal tea, Coffee, Strong alcohol

Reviews (52)

The hotel is in a peaceful, pretty green town, surrounded by mountains and a river. The staff is nice and makes you feel like you're at home. There's a great pool area - a 25 meter warm pool with slides, climbing walls, and towers, a hot tub on an outdoor terrace with a mountain view, and a spa. The star of the show is the lifeguard and swimming coach, Mikhalych! The place is always clean. The rooms are comfortable and the food is really good. You can either relax or do lots of activities. There's also a skilled massage therapist named Julia and they offer different beauty treatments. I really enjoyed it a lot! Thank you!

Александр Волков

13 July 2023 pm31 13:19

The hotel isn't new. The service is really bad. The kitchen staff only work when it suits them and you might have to wait two hours for your food. If you order after 8pm, they might tell you at 9:30pm that the chef has already left and they can't cook your order.

Сергей Клименко

2 June 2023 pm30 22:10

The upfront payment made me suspicious right away, and it ended up being justified! The pool water wasn't 28 degrees as promised, but more like 25 at best. The superior room wasn't always heated properly. We had to practically beg for the buffet-style breakfast. The restaurant was chilly and the food wasn't great. We ended up having dinner at a city cafe called Familia instead. We left the next morning after a big argument, the receptionist was sleeping and the security guards barely let us leave.

Сергей Ковалёв

2 February 2022 pm28 23:13

Answer

Hey Sergey, I'm sorry to hear that you had some issues during your stay at our hotel in December. I just wanted to clarify that prepayment is a common practice at almost all hotels. As for the pool, its temperature is always kept between 26-29 degrees as per the standard for sports pools, and you must have noticed this as we check it daily with the pool staff. Additionally, our buffet is always prepared based on the number of guests and includes up to 40 items. It's not really fair to compare the food from our restaurant to that of Familia Cafe, whether in terms of prices or dish quality.

Тетяна Sauna Administrator

4 February 2022 am28 10:05

Our holiday at the "Zhiva voda" hotel ended today. We want to say "thank you" to everyone who made our holiday good. We're really thankful to the hotel staff Michael. He's a great guy who knows a lot about his area and likes to share what he knows. He's smart, nice and always ready to help.

We also want to say thanks to Lara, a hotel staff who was very friendly when we met on our first day and helped us have a better holiday.

Vladimir is a really happy guy and good at his job. He helped us out in the bath and vat, and was quick to answer all our questions.

And we can't forget about Mikhalych, the super instructor. The swimming pool and hot tub wouldn't have been as fun and exciting without him.

Ирина Гойденко

31 January 2022 pm31 21:54

Answer

Thanks for your review, Irina! We're really happy you enjoyed your stay and felt refreshed. Our whole team at the hotel tries to make this possible and we're always looking to make our service better. We'd love to welcome you back to our spa hotel "Zhyva Voda" anytime.

Тетяна Sauna Administrator

1 February 2022 pm28 13:22

I don't get why people love the spa and pool so much. I swam in the pool a few times. Once, the water was only 25 degrees, which was too cold. The next day it was 26-27 degrees, which was better, but still not warm enough. My kid was freezing, so we had to go to the sauna to warm up. There's a relaxation room in the steam area, but it was also too cold to sit and enjoy a cup of tea while looking at the mountains. The entire hotel was chilly, including the restaurant. The only warm and comfy place was our room.

The food in the restaurant was expensive and not always tasty, so it wasn't worth the money. The borscht wasn't good at all. Breakfast was a buffet and the food was good quality.

The older waiters were slow to clean up our table. We had to sit with dirty dishes until we asked them to clear it. They didn't take the initiative to do it on their own.

Валерия Зубова

25 January 2022 pm31 19:40

Answer

Thanks Valeria for your feedback. We value all our guest's opinions. We're sorry you had some issues. We've looked into the services you mentioned and sorted them out. Our pool's temperature stays above 29 degrees in winter, which is standard. Our cooking time is more than 30 minutes because we make everything fresh. We've also had a talk with our staff. We hope you'll want to come back to our "Zhyva Voda" SPA hotel. Best wishes, the management.

Тетяна Sauna Administrator

27 January 2022 pm31 12:54

This is a great spot to relax and refresh your mind. You can swim in the morning, have a yummy breakfast, read a book in the lounge with a mountain view, and then use the steam room or sauna. It's fantastic! Thanks for a great weekend! I feel rested, rejuvenated, and ready to work again!

Антон Ващук

17 January 2022 pm31 18:16

Answer

Thanks Anton for your feedback! We're really happy that you enjoyed your time off! We hope you keep feeling energetic and we invite you to come back to our place for a break!

Тетяна Sauna Administrator

19 January 2022 pm31 18:11

I really don't get why people are praising this hotel so much. It seems like they've never stayed anywhere else to compare it to.

The good thing - it has a great mountain view, and that's about it...

The bad things - the hotel is way too expensive for what it offers. I paid 90 dollars a night for a depressing room and felt like I was tricked into wasting my money. The rooms only deserve a rating of three out of ten. Even the TV didn't work properly. When I got to my room, there was someone else's hair on the bed and the floor was dirty. It was not pleasant at all. Despite the high price, my room wasn't cleaned for three days, which is unacceptable.

As for the sauna, it was a total disaster. The management charges 650 UAH per hour for a sauna that's not even well-maintained. It felt like walking into a filthy pigsty. There was no sign of any cleaning being done.

svetlana kakhno

11 January 2022 am31 09:01

Answer

Hi Svetlana, we're really sorry to hear that you had some problems during your stay. However, you didn't get in touch with our team while you were here so we could make things right or address any staff issues. After reading your review, we looked into our services thoroughly, but couldn't find any evidence to back up your concerns. We also noticed that you frequently post negative reviews, so we're not sure if your criticisms of our hotel are completely fair. Thanks for your feedback, though.
Best wishes, Zhyva Voda Spa Hotel team

Тетяна Sauna Administrator

14 January 2022 am31 11:12

I bought a hot tub and it heated up really well, even though it was winter. We used it even when it was really cold outside! The guy at the front desk, I think his name was Michael, was really friendly. He was very busy because there were a lot of customers, but he still tried to help everyone. The temperature of the pool stayed warm, even when it was below freezing outside. The water was always at least 28 degrees, which is really good! Having tea while in the hot tub was very relaxing.

Sha Men (ALarik)

28 December 2021 pm31 17:30

Answer

Thanks for your review! We really value each guest's opinion as it helps us better our service quality. We'd be happy to see you again at the "Zhyva Voda" SPA hotel.

Тетяна Sauna Administrator

29 December 2021 pm31 18:34

The hotel is good and the workers are friendly. The food tastes really good. There's a small problem with the shower room because our shower hose was leaking. The rooms are comfortable and big, we stayed there in late November. They could improve on having more workers in the restaurant. Sometimes we had to wait a long time to order and it took up to one and a half hours for the food to be delivered to our room. But overall, it's a great place and I hope they keep getting better!

Ruslan Virotskiy

9 December 2021 am31 01:16

Answer

Thanks Rustan for your feedback! We value everyone's thoughts, so we'll look into your comments and make improvements quickly. We're always happy to see you at the "Zhyva Voda" SPA hotel!

Тетяна Sauna Administrator

9 December 2021 pm31 16:57

Three days later, we returned from the Carpathians, stayed at the Spa Hotel &Live Water (Mizhhirya, Zakarpattia region). The rooms were clean, with air conditioning, refrigerator, hot and cold water were also available. The hotel made an impression on us! We relaxed in the warm pool, had a massage, visited the salt room, and the children played on the playground. There is a river nearby, such incredible views opened up, the children saw the mountains for the first time! We were delighted with the vacation, we will definitely come back to you again!

Вікторія Карпова

22 October 2021 am31 08:07

We really liked everything about the hotel, from how the booking manager treated us, to the greetings at the front desk and even when we checked out. The rooms are nice, the employees are nice, and the place to relax is great. The food at the restaurant is good, but it's a bit expensive. The hotel workers helped us plan trips and recommended some tour guides. We had a lot of fun and didn't want to leave. I totally suggest this place for a holiday! Big shoutout to the employees - you guys are awesome!

Ольга Сохань

22 October 2021 am31 07:52

Answer

Thanks Olga for your feedback! We're really happy that you had a good holiday and liked our team. We hope you stay healthy and we're always ready to welcome you back at the "Zhyva Voda" SPA hotel!

Тетяна Sauna Administrator

22 October 2021 am31 11:31

I stayed at the hotel with my wife from September 6 to September 13. We really liked it. The staff was very nice and polite. The food was good. We loved our room. The spa area was great, especially the pool which was big, clean, and cozy. We travel a lot in Ukraine and other countries, and we think that the cost and quality of this hotel is top-notch.

Владимир Киреенко

24 September 2021 am30 10:46

Answer

Thanks Volodymyr for your feedback! We value your opinion a lot because our whole team works hard to make our guests comfortable! You're always welcome at our SPA hotel "Zhyva Voda"!

Тетяна Sauna Administrator

25 September 2021 pm30 12:28

The hotel offers great services for the price you pay. The rooms are neat and the workers are friendly. It's situated in a really pretty area with a fast-flowing river close by.

However, the walls are thin so you can hear your neighbors talking and other noises from the hallway.

Тамара Ляшенко

21 September 2021 am30 10:03

Answer

Thanks Tamara for your feedback! We value our guest's opinions. We'll work on your suggestions soon. We're happy to welcome you back at the "Zhyva Voda" SPA hotel.

Тетяна Sauna Administrator

21 September 2021 pm30 13:17

Nice quiet place

Игорь Морозов

19 September 2021 pm30 17:06

Answer

Thanks Igor for your feedback! Please come to our "Zhiva Voda" SPA hotel!

Тетяна Sauna Administrator

20 September 2021 pm30 22:57

The staff is really nice. The place is comfortable and the food is good. You'll love the scenery. You should go!

Ser Businessman

16 September 2021 am30 10:30

Answer

Thanks, Ser Businessman, for your feedback! We're really happy you enjoyed it! We'd love to see you again at the "Zhyva Voda" SPA hotel.

Тетяна Sauna Administrator

17 September 2021 am30 11:38

This is a really good spot for a holiday, whether you have kids or not. The staff really take care of you. The spa is top-notch. We enjoyed the Turkish bath, Zakarpattya vat, salt room, and pool! The breakfasts are really filling. It's a shame that our stay went by so fast! We're definitely going to return and complete our holiday.

Sydorenko Julia

6 September 2021 am30 10:55

Answer

Thanks for your review, Julia! We're happy you enjoyed it. We can't wait to see you again at the "Zhyva Voda" SPA hotel.

Тетяна Sauna Administrator

6 September 2021 pm30 13:54

The restaurant's food is really tasty and the surroundings are kept clean and tidy.

Максим Чумак

2 September 2021 pm30 22:26

Answer

Thanks Maxim for your feedback! We welcome you back to relax and better your health at the "Zhyva Voda" SPA hotel.

Тетяна Sauna Administrator

3 September 2021 pm30 13:25

Overall, the hotel is good and comfy. It has a big swimming pool with 3 and 5 meter diving boards, slides, and a climbing wall. There's also a chill-out area and a hot tub with mountain views. The restaurant serves delicious food but it's a bit pricey for the area. You can bring pets, which was important for us because we have a dog.

However, the rooms are pretty basic. We stayed in a suite, but it wasn't fancy. There was no safe, the sink was blocked and wasn't fixed until we asked, and they only cleaned our room once in a week, again after we asked. So, there's definitely some things they could do better.

Антон Грицаенко

29 August 2021 pm31 13:51

Answer

Thanks Anton for your input! We'll consider everything you've said. We look forward to seeing you again at the Zhyva Voda Spa Hotel.

Тетяна Sauna Administrator

30 August 2021 pm31 16:16

I was just visiting, it was pretty good for an Intermountain (I'd rate it around 4 or 5). I didn't get the chance to experience everything. But, I'm sure I'll return for a few days to get a better feel for it. Right now, I'd give it a 5 (mostly because of the great staff).

Артем Чернячук

27 August 2021 pm31 17:10

Answer

We appreciate Artem and can't wait to see him during our holiday at Zhyva Voda SPA Hotel!

Тетяна Sauna Administrator

28 August 2021 am31 10:12

The review is saying that the hotel is not worth the price they charge. The breakfast is terrible and the rooms are old and poorly planned, with no place to dry bathing suits. The towels were only replaced after they were reminded. The only thing available in the spa was the hammam. The pool was dirty and you couldn't see the bottom or the lane lines. It also warns not to order from Patelnya because they use leftover boiled potatoes and cook them in old oil.

Valeriy K

25 August 2021 pm31 19:06

Answer

It's unfortunate, Valery, that you didn't provide your full name or mention when you stayed with us. This makes it hard to address your concerns, especially when other guests have given positive feedback and our team has worked hard to provide a good experience. We're sorry if there was something you didn't enjoy.

Тетяна Sauna Administrator

19 August 2021 am31 09:45

I visited Living Water in 2016, 2017, and 2018. After three years, I wanted to see what was different. Here's what I found:
1) They put in slides and a climbing wall in the pool, which is fun for children.
2) They put up turnstiles, but I don't know why. Everyone staying at the hotel gets to use the pool and spa for free. The turnstiles just seem like unnecessary obstacles.
3) There are no time limits on using the spa facilities like the steam rooms. But this means there are often long lines. I had to wait a long time to use one of the steam rooms. People don't understand that they should limit their time. I'd rather pay extra to know exactly when I can use the facilities I want to use.

Sergey Kibitkin

21 August 2021 am31 08:28

Answer

Thanks Sergey for your feedback! We are always working on making our hotel better for our guests. We will work on the things you mentioned. We are always happy to have you at the "Zhyva Voda" SPA hotel. Hope to see you soon!

Тетяна Sauna Administrator

23 August 2021 am31 09:30

Great hotel. The staff are really friendly. You need to reserve the rooms early.

Vladimir Vilinsky

20 August 2021 pm31 22:03

Answer

Thanks Vladimir for your review! You're invited to the "Zhyva Voda" SPA hotel.

Тетяна Sauna Administrator

23 August 2021 am31 09:33

We stayed at the hotel for four days and mostly enjoyed it. A very nice guy named Michael helped us check in and was always friendly and helpful. The pool was really big and great, with enough space for everyone. The spa area was awesome, with saunas, a steam room, and a jacuzzi. It was really stylish and well planned. The breakfast was decent and there was always food available. The only downside was that they didn't have a proper coffee machine.

Overall, we were happy with our stay and would love to come back. The only issue was with the cleaning. We didn't know when they were supposed to clean. They told us at the front desk that they do a big clean every three days, but we stayed for four days and they didn't clean. I had to ask them to vacuum our room because we had kids with us.

Olga Olga

11 August 2021 pm31 12:14

Answer

Thanks for your comments, Olga! We'll keep your suggestion in mind to make our service better. Enjoy your stay at the "Zhyva Voda" SPA hotel!

Тетяна Sauna Administrator

12 August 2021 pm31 16:38

This is a good hotel for this location! It's not common to find an Olympic Pool in such a far off place! The spa area is awesome! It's done really well! I've been to lots of spas, but this one really stood out!

The people working here are nice! They're doing their best, and they're really kind! You can tell they really care about their work.

The restaurant doesn't have a lot of options, but that's not too important!

Overall, we enjoyed our holiday! We recommend it!!!

Stefan bon

8 August 2021 pm31 21:55

Answer

Thanks Stefan for your feedback! We look forward to seeing you again for relaxation and fun at our "Zhyva Voda" SPA hotel!

Тетяна Sauna Administrator

10 August 2021 pm31 14:55

I want to give feedback about the hotel staff because they can really influence whether your holiday is enjoyable or not. This was our first trip to Transcarpathia and I was a bit nervous because I usually prefer beach holidays. When we arrived at the hotel, the receptionist Lara was really nice and friendly. She made us feel comfortable straight away, showed us around and explained everything quickly and cheerfully. You could tell she was really good at her job.

The rest of the hotel staff were great too. I want to give a shout out to the waitresses Irina, Ivanka and Alina. They were all really friendly, attentive, and quick.

I also want to say thank you for the special surprise they arranged for our anniversary.

Also, at the swimming pool, Michael was always watching to make sure the kids were safe.

Thank you!

Ліна Марчук

8 August 2021 pm31 21:27

Answer

Thanks for your review, Lina! We're happy you enjoyed your stay and we'd love to welcome you back at the "Zhyva Voda" SPA hotel!

Тетяна Sauna Administrator

10 August 2021 pm31 14:53

We really like this hotel. We've been there 6 times. This year, we liked the new spa area and the slides in the pool for kids - they loved it. They also made the pool safer by adding a non-slip surface. The rooms are big and light. The breakfast is really filling.
There's a new restaurant with a great chef - the food is amazing.
The hotel staff is great at helping with anything you need. We want to thank Ivan, the senior administrator, and also Michael and Larissa.
We also appreciate Uncle Misha, who's been the coach, instructor, and lifeguard at the pool for 10 years.
We love this place!

Olga Usenko

3 August 2021 am31 10:55

Answer

Thanks Olga for your feedback! It's really important for us to know our service is getting better. We love surprising our regular guests! We're looking forward to seeing you again at the "Zhyva Voda" spa hotel for relaxation. See you soon!

Тетяна Sauna Administrator

3 August 2021 pm31 13:12

A good place for a family vacation

Евгений Лобов

31 July 2021 pm31 22:49

Answer

Thanks Eugene for your feedback! We welcome you to our spa hotel "Zhyva Voda" for relaxation and rejuvenation!

Тетяна Sauna Administrator

1 August 2021 am31 11:30

Wonderful

Валерий Балук

31 July 2021 am31 01:20

Answer

Thanks Valery for your feedback! We're excited to welcome you back at the "Zhyva Voda" Spa Hotel!

Тетяна Sauna Administrator

31 July 2021 am31 09:16

Nice hotel. Really good spa treatments for a fair price. The view of the Carpathians from the hot tub is amazing.

Антон Клыба

21 July 2021 pm31 19:05

Answer

Thanks Anton for your feedback! We're really happy that you enjoyed your holiday at the "Zhyva Voda" SPA hotel. We welcome you back anytime for relaxation and wellness!

Тетяна Sauna Administrator

22 July 2021 am31 10:13

Hi everyone reading my review. I want to talk about this hotel "living water". Why did I give it only 2 stars even though it seemed good at first? Well, I'll explain. The prices at the hotel's restaurant are way too high for the food they serve. I've been to many pleasant restaurants and their prices are much lower, almost half. I get it that they want to make more money, but this is too much. Also, the pictures of the hotel don't match the real thing. It's really disappointing. Not everything is bad, but...

Milana Nichik

20 July 2021 pm31 19:32

The staff gave really good service. They were all nice and helpful. We stayed there for a week and it felt like home. The management really cares about their customers. Miroslava and Irina, the waitresses, were really kind to me and my son. I was really happy with everything. I haven't had such great service in a long time.

Надежда Гати

18 July 2021 pm31 23:54

Answer

Thanks for your review, Nadezhda! We can't wait to see you at the "Zhiva Voda" SPA hotel for a relaxing holiday!

Тетяна Sauna Administrator

20 July 2021 am31 10:51

The room above suite #49 wasn't meant to be lived in. The ceilings are weak and made of wood. Any little noise or movement from the upstairs neighbors causes the ceiling to shake and echo throughout the room. It's really easy to hear music and loud talking :(
They only gave us a small amount of shampoo and shower gel when we first arrived and never added any more during our 5-day stay. The only things that saved this place from getting a 1-star review were the nice views from the window and the pool.

Alexandra Semergei

12 July 2021 am31 09:22

Answer

Thanks Alexandra for your thoughts. We'll think about what you said and try to fix any problems. We hope you had a nice break and feel refreshed. We can't wait to see you again at the "Zhiva Voda" SPA hotel!

Тетяна Sauna Administrator

12 July 2021 am31 10:08

Had a great time chilling in the tub. The food in the restaurant was really good. The massage was amazing. It was a great time for my body and mind.

Ирина Купчик

12 July 2021 am31 00:13

Answer

Thanks Irina for your feedback! We're really happy that you had a comfy holiday! We'd love to see you again at the "Zhiva Voda" SPA hotel.

Тетяна Sauna Administrator

12 July 2021 am31 10:05

This place is awesome. I have no idea why the ratings are only 8.7. The place is actually much larger than it seems. They have a big pool, slides for kids, a jacuzzi, and saunas. I was extremely pleased and surprised by my experience. The staff was great, especially Michael at the reception. He deserves a pay raise, he's worth every penny. The owner, however, seems to be always busy and pushes the staff around, which wasn't really necessary. But overall, our family of four had a great time and left with some wonderful memories.

zjamanike

9 July 2021 am31 11:31

Answer

Thanks a lot for your feedback! We're really happy! We'll consider all your suggestions and can't wait to see you again at the "Zhiva Voda" SPA hotel!

Тетяна Sauna Administrator

9 July 2021 pm31 17:48

The staff at this hotel is very professional and welcoming! They offer all services and amenities at convenient times for the maximum comfort of their guests. The cleanliness is top-notch, scoring a perfect 5 out of 5! The rooms are furnished with all new, clean items and the mini-bar is well-stocked. The Wi-Fi is fast and accessible everywhere. The hotel also features a large, spotless spa area included in the price. The restaurant offers a wide variety of dishes at reasonable prices. The river is just 100 meters away from the hotel and the yard is nicely decorated with extra lighting. There are more than 20 parking spaces and the hotel grounds are secure. The staff is always present and reliable. I'm very pleasantly surprised by this hotel! It's hard to find such high-quality service and attention to detail in Ukraine.

Constantin Korneyev

7 July 2021 am31 01:59

Answer

Big thanks, Konstantin, for your feedback! We are here to make sure our guests have a nice, relaxing stay. We're all working together on this. We can't wait to have you back at our "Zhiva Voda" spa hotel over and over! See you real soon! Stay well!

Тетяна Sauna Administrator

7 July 2021 pm31 13:49

There are a lot of stunning spots nearby! The pool and the special sheruns are amazing! Happy?

Bogdan Strypa

4 July 2021 am31 02:01

Answer

Thank you Bohdan for your kind review!!!

Тетяна Sauna Administrator

4 July 2021 pm31 18:45

Everyone really liked it! The place was yummy, comfy, pretty, and neat! The waitstaff were great and the food tasted really good!

Виктория Быкова

3 July 2021 pm31 19:53

Answer

Thanks Victoria! We're really happy you enjoyed our SPA Hotel Zhyva Voda. We'd love for you to come back!

Тетяна Sauna Administrator

4 July 2021 pm31 18:46

The service is really bad, just like in the Carpathians. Don't expect to be treated nicely or have your orders taken seriously. The food takes forever to come out and the waiters often forget what you ordered. Basically, it's just like how things are in Ukraine.

Евгений Карпенко

29 June 2021 pm30 22:24

Answer

Hi Evgeny! Thanks for your input. We'll consider all your comments and ideas to better our service.

Тетяна Sauna Administrator

2 July 2021 pm31 13:24

We really recommend this hotel! There are two main reasons for this: 1) It was really important for us that we could have our dog, an Epagnol Breton, with us in the room. The room was big, bright, clean and comfortable, and had a view of the mountain. The hotel allows pets up to 15 kg, and they even provided a separate towel for wiping our dog's paws after a shower. This was really helpful because we had forgotten our own towel. This service is really important for people like us who consider their dog a part of the family and don't want to be separated from them. 2) The price of the room included a really good breakfast every day. It was delicious!

Alla Skriabina

24 May 2021 pm31 13:32

Answer

Thanks for your nice comments and for liking our work! You're always invited!

Тетяна Sauna Administrator

24 May 2021 pm31 15:57

This is a great spot for a family trip.
1. The beds are comfy and have clean, white sheets.
2. It's tidy and has a warm vibe.
3. They serve a good variety of food for breakfast like cereal, yogurt, pancakes and more.
4. They have a big pool, a jacuzzi with warm water, a steam room, a hammam, and a chill-out area. Mikhailovich, who works at the pool, is a really cheerful guy.
5. The staff is friendly and helpful.
6. They provide imported "Soima" water.
7. You can rent a hot tub and sauna on-site.
8. A big shout-out to the restaurant staff. The food and its presentation were amazing every day. They also have a good variety of meals for kids.
9.

Юлия Сергиенко

23 May 2021 pm31 19:59

Answer

Thanks for your positive comments about our work! You're always free to come back!

Тетяна Sauna Administrator

24 May 2021 pm31 15:55

It's a great hotel.

Wark Wark

10 May 2021 pm31 12:48

Answer

Thanks for your positive comments about our work! You're always invited back!

Тетяна Sauna Administrator

13 May 2021 pm31 13:27

Soaked in large tubs. It costs 800 UAH for two hours. I think it's a bit pricey. Also, you can't stay in it for long because the smoke from the tub goes right into your face.

Валентин Химич

5 May 2021 pm31 19:58

Answer

Thanks for your nice comments on our work! You're always invited!

Тетяна Sauna Administrator

13 May 2021 pm31 13:26

I had a fantastic vacation at this hotel. The staff were really nice. The food was amazing. The hotel had a big 25 meter swimming pool and three different types of saunas. There was also a tub filled with grass, a hay room, and a jacuzzi that overlooked the mountains. Overall, the vacation was great because of the fresh air, beautiful views, and excellent facilities. I recommend it.

Ольга Партина

27 April 2021 am30 10:53

Answer

Thanks for your nice comments and for liking our work! You're always invited!

Тетяна Sauna Administrator

5 May 2021 am31 11:51

This is a great place for a fun trip. Even though it rained a lot and was really cold, we enjoyed ourselves with the sauna, pool, and hot tub.

Скипор Константин

20 April 2021 pm30 20:56

Answer

Thanks for your nice comments and for liking what we do. You're always invited!

Тетяна Sauna Administrator

26 April 2021 am30 11:03

I've stayed at this hotel a few times and I really enjoyed it. Right away, I noticed that it's big and clean, showing that they care about their guests. The prices are fair and reasonable. I recommend it to everyone and I will stay here again if I need to.

Константин Лалетин

13 April 2021 pm30 15:52

Answer

Thanks for your nice feedback about our work! You can always come back!

Тетяна Sauna Administrator

19 April 2021 pm30 12:43

Good hotel, visited it one time, loved it all. The view is really good, the hotel is by the river, it's pretty calm and quiet, just right for chilling out. There's a pool, gym and everything else you need, they made sure everything was comfy. The workers are nice, the service was really good, I liked the food place, the food was yummy.

Ирина Наумова

15 March 2021 pm31 16:17

Answer

Thanks for your nice comments and for liking our work! You can come back anytime!

Тетяна Sauna Administrator

16 March 2021 am31 09:43

It's cool.

VIRUS007xm

24 February 2021 pm28 17:44

Answer

Thanks for liking our work! You can come anytime!

Тетяна Sauna Administrator

25 February 2021 am28 10:16

You should visit when it's not crowded. The pool is really slick, so bring your own flip-flops. The rooms aren't great at blocking out noise, but other than that, it's a decent place to relax.

Игорь Слюсарь

5 February 2021 am28 11:09

Answer

Thanks for your comments, we'll keep them in mind and value our job. You're always invited back!

Тетяна Sauna Administrator

10 February 2021 am28 10:02

1) The rooms up to the third floor are fine, but above the fourth floor, you can hear everything and it feels like people are walking right by your bed.
2) The restaurant wasn't great, we had to wait 40 minutes to place an order and then the same amount of time for the food to arrive, although they did bring the kebab with sides!
3) The best parts of our two-day stay were the pool, the bath, and the female front desk clerk who tried her best to help and solve any issues.

Dima Eva

29 January 2021 pm31 15:32

Answer

Thanks for your feedback. When you stayed with us, our hotel was fully booked and we didn't have enough staff to serve everyone quickly. We're sorry for the wait you experienced. We've now hired more team members to help out.

Тетяна Sauna Administrator

1 February 2021 am28 11:02

Thanks for staying open even when there aren't many guests, for heating the sauna, warming up the big pool, and having an outdoor hot tub. The staff is nice and helpful. The place looks nice, with rooms and outdoor areas in natural colors. It's great for a family holiday. There are small problems, like gym equipment not working, but it's not a big deal compared to everything else.

Максим Байков

25 January 2021 pm31 16:12