Relax complex "Kiyanochka" №1136
There are discounts and promotions
- Working hours:
- Mon: from 09:00 to 23:00
- Tue: from 09:00 to 23:00
- Wed: from 09:00 to 23:00
- Thu: from 09:00 to 23:00
- Fri: from 09:00 to 23:00
- Sat: from 09:00 to 23:00
- Sun: from 09:00 to 23:00
Sauna «Vitrazh»
Russian bath, Finish sauna
Sauna "Galereya"
Finish sauna
Sauna "Infrared"
Infrared cabin
Sauna “Galereya and Infrared” (two saunas combined together)
Finish sauna, Infrared cabin
Sauna «Vitrazh»
to 12 people
Sauna "Galereya"
to 4 people
Sauna "Infrared"
to 4 people
Sauna “Galereya and Infrared” (two saunas combined together)
to 10 people
Sauna «Vitrazh»
Shower, Hydromassage, Bucket Waterfall
Sauna "Galereya"
Shower, Hydromassage, Bucket Waterfall
Sauna "Infrared"
Shower, Hydromassage, Bucket Waterfall
Sauna “Galereya and Infrared” (two saunas combined together)
Shower, Hydromassage, Bucket Waterfall
Parking
Public free
Administrator, Drinking water, Dishes, Bath attendant
Saunas accessories
Brooms, Sheets, Caps, Slippers, Towels, Bathrobe
SPA
Relaxing massage, Wellness massage, Anti-cellulite massage, Aroma oils
WIFI, Satellite TV
Drinks
Black tea, Green tea, Herbal tea, Coffee
Promotions and discounts
10% discount on the third and subsequent hours in the sauna
15% discount on prepayment for 10 visits
The 15% discount on Birthday, when ordering a sauna for 4 hours or more. The discount is subject to the provision of a copy of the birth certificate.
Reviews (48)
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Thanks for your review and thoughts. Please come see us, you're very welcome.
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Thanks a lot, Xenia, for your nice words. You're always invited to our salon. We'll keep making you happy and keep your spirits high.
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Thanks. We can't wait to see you next time.
I also want to thank the hairstylists for always making my hair look nice and neat. Oksana is my go-to person for hair color, haircuts, and styling.
Lastly, a shout out to Nina and Jeanne, the massage therapists. Their tandem massage, where they work on every part of your body, is just amazing.
Thank you, ladies! You are all really good at what you do!
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Thank you
Happy upcoming holiday! What's going on with Kiyanochka? On Wednesday, March 6, I couldn't reach you for half the day. Then the manager said that shugaring and men's haircut appointments were only available on March 9 (14 and 14-15). That's fine. I confirm the appointment. I thought I'd ask the stylist if they had any openings on the 7th or 8th because I want to look nice. And guess what. They have openings all afternoon on the 7th and the 8th! I asked to book a shugaring appointment with Natalia, but for some reason, I was booked with Ludmila!!!!
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Always happy to meet you!
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Thanks for your feedback and kind words about our experts and their work. You're always invited to our shop.
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Thanks a lot for your feedback. We really appreciate and respect our clients. You're always invited to our salon.
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Business owners aren't allowed to remove reviews. However, if the review comes from a doubtful or phony account, Google has the power to delete it.
I used to be a regular customer for your beauty treatments, but after this experience, I won't be coming back. If you offer this depilation procedure, you should find a skilled professional to perform it. If not, you should remove depilation from your services list.
I complained to your salon's email and received a call back. The person who called me said that the person who performed my procedure was not actually a depilation expert. This is horrifying. They also made up a story that I was allergic to the wax. Despite my injuries, they didn't seem to care. Both the person who performed the procedure and the administration were very disappointing.
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Thanks a lot for liking our work! We can't wait to see you again at our salon.
The only issue is that there's no card payment machine in the facility. As someone who's been here before, I know to bring cash. But it's not always convenient, and sometimes I have to go out of my way to get cash from an ATM, which can sometimes involve a fee.
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Thanks for your review! We've considered your suggestion! What our customers say helps us improve.
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Thanks! Please come see us, we'd be happy to see you!
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Hey Nikita, thanks for your review - it helps us get better. We couldn't find your name in our June visitor list for any of our saunas. Could you please let us know when and which sauna you visited? Please get in touch with us to share this info. Just so you know, our jacuzzis are set to automatically shut off every 15 minutes - we can't change this as it's a factory setting. If the jacuzzi is having issues, it's usually because of sudden changes in the power supply. This can trigger safety mechanisms like fuses to turn off the jacuzzi.
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Thanks! We can't wait for your next massage appointment!
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Thanks for your feedback! We appreciate you for being with us for such a long time! You're always welcome here.
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Thanks for your feedback! We can't wait to see you at our place again!
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Thanks for your review and comments! You're always invited to our shop!
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Thank you for your feedback!
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Thanks for your feedback! We're glad you're happy. You should check out our other stuff too. We'd love to assist you with it)
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Thanks for your review. We're glad you're happy with our workers.
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Thanks for your kind words and good review. You're always welcome at our place!
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Thanks for the good review. We can't wait to see you again when you use our other services.
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Thanks for your nice comments. We love reading them. We're happy that our salon staff could assist you. You're always welcome back!
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Thank you for your feedback!
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Thanks for your feedback. We'll consider your suggestions! We're happy to welcome you back at our place.
I also suggest you see Ruslana, the beauty therapist. She knows her job well. She offers great treatments and gives good advice on how to look after your skin.
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Thanks! We're always happy to see you at our salon.
We noticed that the temperature in the bathhouse was only 59 degrees when we walked in. We called the manager right away. They told us that the bathhouse had been in use all day and that they would fix the temperature.
But we ended up waiting for 45 minutes for the bathhouse to heat up to at least 75 degrees.
We were not happy about this at all. When we complained, they said they would give us a discount.
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Hi Anna,
Thanks for your feedback. We're sorry we didn't meet your expectations.
1. We use two temperature sensors. The one you saw measures the temperature of the steam room lining, while the other one is on the control panel. So, the actual temperature in the steam room is 10-15 degrees higher. We use a "Harvia" sauna heater, which is one of the best out there. It can increase the temperature by 50-60 degrees in 45 minutes. The sauna was heated to 100 degrees before you got there. Usually, it takes about 1.5 hours for the sauna to heat up from room temperature to 100 degrees. When the door is closed, it takes 4-5 hours for the sauna to cool down.
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Thank you very much.