Sezony SPA №1796

The hotel is tidy and the room service is great. But there's a big problem in the spa. Ladies who want a massage, make sure it's not done by Dmitry. He behaves inappropriately.

I wouldn't recommend this place. I went there with some friends for a bachelorette party. We each chose different spa treatments. My friends went for massages and body wraps, while I opted for a classic massage and a head massage. The masseuse, Dmitry, was an older man who seemed unprofessional and inappropriate. His massage technique was shaky and not like any I've had before. He even touched me inappropriately, despite me telling him off. I ended up asking him to stop the massage early. I didn't make a big fuss because I didn't want to ruin my friend's party. Instead of enjoying the spa day, I was left feeling traumatized.

We recently went on a family holiday and really enjoyed it. We loved the steam bath and hot tub. The breakfasts were really good.

This place is really nice, especially the rooftop hot tub.

Had a really good break, thanks for the peaceful holiday! The staff was nice, spent time in the hot tub, visited the salt room and relaxed in the Turkish bath! Everything was top-notch! Very happy with it. I will visit again.

The price does not correspond to the content

I really liked staying at this hotel on my holiday! The people who work there were really nice and made us feel welcome. We had a great time at the spa with our family. The breakfast was super tasty and looked really good too. I definitely recommend it! It's not too far from Kiev and there are lots of trees around, so the air is really fresh.

Adequate for the price-quality.

I stayed at this hotel. The food was good and we got two courses for breakfast. The bath and steam room were nice and hot, and the salt room was great. The hot tub was warm and the water was clean. It was cozy.

It's really clean, comfortable and neat. The staff is awesome and you feel like you're on top of the world.

We went to a country resort recently because our friends told us it was good. We really enjoyed the spa services, especially the steam bath and the salt room.

This place is awful. My husband already wrote a review below. He gave me a gift for my birthday - a spa trip with a massage. The masseuse, Dmitry, is an old man. His hands were shaking during the massage, and he even touched me inappropriately. I was so shocked and horrified. It was the worst birthday experience I've ever had, and it left me feeling very upset. My husband asked why I didn't speak up right away. Has he ever heard of being in shock? So, I tolerated the massage and wasted a lot of money on it. Don't go to this terrible place, and especially don't get a massage from these disgusting people.

I want to talk about my visit to this "place". The cost of treatments is high, but sometimes it's worth it. Not here though. My wife and I tried several services, but they told us about problems during the treatments, not before. I'm only giving one star for two reasons: 1. The lady who gave the massage was good and paid attention to me, but the guy massaging had unsteady hands.
2. I can't give less than one star.
The spa looks old and worn out, and the outdoor jacuzzi wasn't working. Maybe it's too expensive to run.
My suggestion is to stay away from this place. You'll be upset about the money and time you wasted.

The service isn't worth the price. The room is alright, but the lighting is really bad - it feels like you're in a cave. The spa is nothing special. On the bright side, the wait staff are really nice and the banquet food is good. But that's about it. You can get a better deal for the same price elsewhere.

I went on a vacation with a friend. We wanted to spend our weekend in a peaceful and comfortable place. So, we chose a place outside the city. We loved it there. It was peaceful, and had a great spa. We felt relaxed physically and mentally.

After a work trip to Kiev, I decided to visit the Seasons SPA. My wife really enjoyed the spa treatments. I liked the restaurant. The Ribeye steak was cooked perfectly and the pike patties were delicious. We tried the Swedish menu. The food variety was as good as in Europe. Everything was tasty. The service was excellent. The rooms were comfortable and clean. We will visit again in the summer! Thanks!

We went on a vacation from November 12, 2021 to November 13, 2021. We made our booking through a website called booking. We had a hard time finding the hotel on the map because Google Maps didn't show it. So, be careful!

My husband decided to get some spa treatments. We tried a hamam (Turkish bath) with a coffee scrub for the first time. It was really cool. The treatment was done by a masseur and a lady who also did face massages. The sauna and salt room were nice, but the Jacuzzi was cold. On our first day, we managed to do these treatments and look around.

Later, we went to the hotel's restaurant. The food was very expensive and not worth the price. But, there was one good waiter. We ordered a salad with octopus and it was good.

Hello.
Seasons Spa is a nice place.
The room is clean and has everything you need.
The workers are nice, kind, and helpful.
You can do all the treatments you need.
Big thanks to the massage person, my daughter was really happy and positive.
We got a surprise from the restaurant.
The only thing is the restaurant is a bit expensive, but they surprised us with a gift cake for a birthday and a free coffee in the morning, which was really good.
It's a good place if you like a peaceful holiday.
Thanks a lot for a great time to relax and rest.

The staff is treated very poorly! They don't pay the wages they promised! They paid my kid five times less than what was agreed upon!

The spa isn't very relaxing, especially when it gets crowded with just a couple of groups. The bowls in the steam room are dirty and slippery, which suggests they aren't cleaned often. The spa smells bad and isn't soothing at all. They could improve this by using aroma lamps and oil in the steam room. There's only one hair dryer in the changing room, which isn't enough. You need to bring your own water because there's no water cooler or jug in the spa. The jacuzzi is confusing because only half of it works. We definitely won't be coming back.

The service was really poor. It's way too expensive for what you get. My girlfriend and I had a terrible holiday here. I wouldn't suggest this place to anyone.

The place feels nice and the workers are nice and focus on the customers, beginning with the front desk. It's not cheap, but the food is really good. I was really impressed by how Victor treats the customers and does his job: he's respectful, professional and friendly! It's like he owns the restaurant. The desserts taste really good, especially the homemade Kiev cake! The spa isn't big, but it's comfortable!

The hotel is lovely and warm with friendly staff. Victor and Igor stood out because they were able to predict what we wanted. These smart and respectful waiters made our stay really cozy. Also, the spa massage therapists are really good at their job and understand how to do massages well.

This place is really comfortable. Did you enjoy relaxing at the spa and having a tasty meal later?

Positive points:
1. The place isn't too big.
2. The staff is nice.
3. It's clean.

Negative points:
1. Everything seems old and worn out.
2. It's too expensive.
3. When I ordered a pork kebab, I didn't expect to find half meat and half veins in it, which were too tough to chew.

But remember, this is just my opinion.

Hello. I'm currently staying at a spa resort, but I wouldn't really call it a holiday. The service is awful, particularly because of an older woman who works here. She never leaves the lobby and always yells at her staff right where customers can hear. One night, a guest's car was taken for a joyride by the staff without asking permission. The poor guest spent hours trying to find it. I wouldn't recommend this hotel. Not only will you have to hear the boss lady constantly complaining, but they might also steal your stuff!

I was really disappointed after my visit. The food was expensive and didn't taste that good. I ordered grilled salmon and all I got was a tiny piece of salmon and a slice of lemon on a big plate. They didn't even add any greens. The swimming pool was too cold. The person at the front desk was not friendly at all and acted like he was superior to everyone. I wouldn't suggest going to this place.

At first, soft music was playing, but then the DJ came and started playing loud disco-style music. You can't relax quietly here.

I tried to reserve a room and found a great spa package. I asked for a booking on their website but nobody got back to me. When I called them, the lady at the front desk asked for my booking number. I told her that I didn't have one because it wasn't shown on the website or in any text message. I asked if I could just reserve a room over the phone. She took a long time to check and then told me to go online and find the reservation number. I didn't understand because I didn't have an account on their website. Overall, my first experience calling them wasn't good.

The place isn't great, trust me. It's not a spot you'd want to go to unwind after a hard day's work. The only positive thing is that the staff are nice. That's about it.

I booked a room for the weekend but when I arrived, they said it wasn't ready. They told me to wait until 6 pm even though check-in was at 2 pm. As a result, the hotel marked us as no-shows. I wish we had read the reviews before booking. The security guard at the front desk was arguing with the staff and didn't know how to handle customers who took off their hotel wristbands. The staff were also rude to guests and housekeeping. A Chinese guest asked where to buy a charger or adapter and they directed him to a village. The service was poor. I wish they would shut down these kind of bad hotels in Kiev to save people time and mood!

The hotel is tiny but comfortable, but the food isn't great.

Had a holiday last week. First thought - the entrance was confusing, area was a bit small, and interior looked a bit old. But we had a great time! The staff were friendly and helpful, the sauna was top-notch, the pool was clean, and the breakfast was buffet style. This place is good for a short break and chill out without too much travelling. It's not fancy, but it's good enough!

The service is okay, but it's too expensive to eat here considering the small portion sizes. The swimming pool is beautiful, but it could use a little more chlorine to feel cleaner.

Great hotel with a pool outside, a sauna, steam bath, and lovely garden. The staff are nice and ready to help. I wasn't too happy with the restaurant's head cook because they didn't stick to the recipe for some meals.

The place has a rich history. The room was fine, it had everything we needed. However, it wasn't soundproof. We could hear a couple next door clearly. The pool was always filled with noisy kids, it would have been better if they had separate pools for adults and children. That way, we could have enjoyed and paid for a larger bed. The backyard was hard to access and seemed unfinished. Overall, it wasn't terrible but there were things that no longer worked. The spa had a semi-functional hot tub and no one mentioned the outdoor hot tub unless asked.

The cost is too high for what you get. You can find newer and more varied places with the same prices for food and swimming.

The food doesn't taste good, the towels are worn out and old. The pool water feels like it has soap in it.

The managers definitely need to improve. It's almost impossible to get any information about their service. They say they'll call back quickly, but after 15 minutes you have to remind them again. I never got a clear explanation of the process. It seems like the person doesn't know what they're doing or what they're offering.

I liked everything overall. The staff were friendly and the pool was good. But, it was too expensive.

The place feels warm and welcoming like a family home, they have a nice steam bath, the food is really good, and they have an awesome swimming pool.

We visited for a weekend with our 5-year-old child. Overall, we had a good time, but there were a few issues. We made sure to clear up all the details before booking, so it was disappointing when things didn't match up with what we were told.

Downsides:
- The bed was only 160cm, not 200cm as we were told over the phone.
- There were 2 mattresses on one bed. We shared the bed with our child and the gap in the middle was uncomfortable.
- It was noisy until midnight or 1am because of a nearby restaurant. This woke us up several times and we really wanted a good night's sleep.
- There were no screens on the windows.
- We couldn't change our towels. If we used them at the spa and then wanted to go to the pool, we had to use the same wet towel. This was strange and not very customer-friendly.
- The children's menu was listed on the website, but it wasn't available in the restaurant.

This is a great spot for a holiday, especially when it's not peak season. During this time, you can enjoy both the saunas and the outdoor pool. These are all part of the cost, but in summer, you can use just the pool for less money. The pool outside is a comfortable size and feels welcoming. There are sun loungers with cushions and umbrellas. There's a toilet and changing area, but the women's changing room didn't have any hooks, which should be an easy fix. The spa area has an eastern theme and has a big hot tub, a roomy hammam, a small sauna and a salt room, which definitely enhances your relaxation. There are lounges in the spa area and you can reserve massages. There's also a heated hot tub on the complex's second level.

This is a great place. The staff is amazing: they're nice, always ready to help, and if you need something, they get it for you fast. It's in a beautiful location. The food is delicious. The pool is clean.

The water smells like metal, the jacuzzi is old and worn out, and the restaurant charges way too much. The only good thing was that it was peaceful because there weren't many people.

They need to fix things up!

I bought a spa trip for my mom from Seasons Spa and we both loved it! I was happy with how quickly and professionally they handled everything when I bought the trip. My mom loved the relaxing atmosphere and the high quality of everything there. The staff were really nice and the place was very comfortable. It had nature, fresh air and lots of health and care procedures. The room was clean and tidy, the food was yummy and all the services were top-notch! Thanks Seasons Spa for giving my mom an amazing holiday! I really wanted to get her the best gift and you helped me do that. My mom is super happy! I would recommend you to everyone I know, from the bottom of my heart!

Yesterday, we visited a spa and chose a program called Paradise for Two that costs 7000 UAH for three hours. We had to pay before the treatment, not after, like most places.

The name suggests that it was supposed to be a private experience for two people.

However, after we changed into bathrobes, we found a lot of men and women sharing the same Jacuzzi.

This was a big surprise!

We went back to the front desk to ask about this. The person there told us the program name didn't matter and we couldn't get a refund.

So, we left and went to a different spa. We still haven't gotten our money back, but I won't let this go.

Good things: 1) The hotel's special feature is a jacuzzi on the terrace. We spent most of our holiday there. There's also a jacuzzi in the spa area. The staff is nice, but they don't work well together - everyone tells you something different. We had a great massage from Anna. Tatiana at the front desk is very friendly. The restaurant is comfortable but the prices are high, like fancy restaurants in the city.

Bad things: 1) The rooms aren't great. They're cold and the design feels old-fashioned, like a Soviet-era health resort that's been fixed up. To watch TV, you have to unplug the fridge because there aren't enough outlets. They gave us an extension cord when we asked. 2) The Finnish sauna has dark wood paneling that needs to be updated. 3) The property is small and close to the road, so there's not much space to walk around.

In conclusion: We'll return to the spa, but not the hotel.

The lady at the front desk was friendly. She showed us around and explained everything. The place was okay overall, but the prices were too high. We had a voucher for a standard room that cost 3000. We also got a massage which was nice but too expensive at 1400 UAH. The masseuse, Alexandra, was very skilled and we appreciated her work. We went to the restaurant in the evening. It took them an hour to serve our cold starters and even longer for the hot dishes. The ribs were terrible and seemed like they were frozen, and the duck breast was undercooked. We ended up still feeling hungry.

I've never written reviews before, but I had to share my experience about this spa complex to inform others who might visit. Let me start at the beginning. My husband wanted to spice up our routine life and so he planned a Valentine's Day special for us at the spa. We had never done this before, so it was a new experience. He booked a package which included a day spa for two, a couples massage, a facial mask, and also booked a "comfort" level room in their hotel with breakfast. It ended up costing 8950 UAH, which I found quite shocking, but that's not the main point of this story. Our check-in was at 2 pm.

I visited this place with my wife for a vacation.

Here are some good things about it:
- It's near Kiev.
- The spa is in the same building as the hotel which is very handy.
- The steam room is pretty good.
- The receptionists are friendly and always smiling.
- They serve a nice breakfast buffet in the morning.

However, there were some issues:
- The room was very cold. Even though we had booked three days earlier and were expected, it seemed like they only turned the heating on when we checked in. It was really cold and the radiator didn't have enough time to warm up. Considering it was winter and the temperature outside ranged between -9⁰ and -12⁰, this was a big problem, especially since we were on the first floor.

- The TV in the standard room was really small, like a laptop screen. We ended up watching movies on our laptop instead.

- The spa is quite small.