Country complex "Romankovskaya usad'ba" №709
- Working hours:
- Mon: around the clock
- Tue: around the clock
- Wed: around the clock
- Thu: around the clock
- Fri: around the clock
- Sat: around the clock
- Sun: around the clock
Russian bath
to 10 people
Swimming Pool, Countercurrent, Shower, Access to the lake / river
Summer terrace, Terrace, Lake, Playground
Parking
Private with video surveillance
Restaurant, Banquet hall, Grill, Hotel, Bar, Drinking water, Restroom, Dishes, Bath attendant, Hookah
Saunas accessories
Brooms, Sheets, Caps, Slippers, Towels, Bathrobe
SPA
Relaxing massage, Wellness massage
Board games
Billiards
Food
Ukrainian food, Russian kitchen, Homemade food, Eastern food, Barbecue
Drinks
Bottled beer, Beer on tap, Black tea, Green tea, Herbal tea, Coffee, Strong alcohol
Reviews (39)
Answer
Thanks for your feedback! We've noted your comments and done a formal check. Here's what we found:
- As per our agreement, we served champagne at the buffet and wine at the table. Any leftover champagne was also served at the table.
- Our waitstaff couldn't have been drinking as they all drove to our location, which is outside the city. Plus, our CCTV footage confirms they were all sober. We trust our staff as they are experienced in their roles!
- Regarding the meat, our reputation means a lot to us. So, we wouldn't serve anything less than fresh. We always buy our supplies right before the event.
- About the linen, we make sure it's clean and ironed. It dries very quickly in the summer, well before it's ironed.
- We're not really sure what was expected from our florists.
- As for the chairs...
I want to give a special shout-out to a staff member named Anna. She's super nice, helpful and pays attention to the guests. You can tell she really loves her job! We're definitely going to stay here again and we recommend it to everyone.
1) The soap dispenser was empty, with only a hardened soap residue left.
2) The dispenser was also broken. It would have been fine if it had just broken a day or two ago, but the button has been lying there for two weeks.
3) The toilet paper holder's cover was fixed with a screw, which was not ideal.
4) The air freshener was in the same condition as the soap dispenser.
These are small issues, but they negatively affected my overall experience. That said, I really enjoyed the fish in the little ponds at the entrance.
Answer
Thank you for your feedback.
The rooms are dirty with trash. The bathroom doesn't have a fan, there's mold in the shower, and the walls look like they're covered with dried soap or something else. The carpets in the rooms are stained and curled up at the corners. There are extension cords hanging from wires for the outlets and nails sticking out. The internet is so poor it's almost like it's not there at all.
The kitchen isn't good either. The free breakfasts are so bad that it's clear they're not worth worrying about. Nothing is freshly made, even the simple things that only take a minute to cook taste like they've been defrosted and not very well.