Bath complex on Tolstogo №1114

I found this high-end hammam to be very different from the positive reviews I had read before. It was dirty. The jacuzzi walls were sticky, and there was sand on the floor. The steam room had a moldy smell, and it felt more like a Roman steam room in terms of temperature and humidity. The toilet was in such bad condition that it should be closed off to the public and only allowed construction workers for repairs. Everything was tiring. I was considering getting a massage, but I changed my mind after seeing the dirty and worn-out massage mat. The TV had bad reception and there were also cameras in the room.

We went to the Hammam at Leo Tolstoy 9A for the first time today. We liked it more than we didn't, so we might go back. Let me explain further:

Good things: The room looked nice, the wooden furniture was good, the bathroom was clean, the hot hammam was high quality, and the jacuzzi was heated. They also provided liquid soap, shower gel, toilet paper, and fresh garbage bags. Everything was warm and clean.

Bad things: There weren't many, but depending on your point of view, they could be important:

1) Tea isn't included in the price, even though the website says it comes with honey tea. They don't give you cups or a kettle, but they'll give you tea if you pay extra.
2) The light in the jacuzzi doesn't work and there was a lot of sand at the bottom.

Super place

It's a comfortable place that's easy to get to and reasonably priced. The Turkish bath has pleasant lighting and the workers are nice without being bothersome. You can tell they keep things clean and do their best. The Turkish bath fits about 7-8 people and the sauna is a bit smaller.

I visited both the hammam and the Russian bath - they were big, tidy, and the staff was nice. There are separate entrances, so it's easy to steam without anyone getting in your way, even if both are full. I want to specifically mention the great foam massage in the hammam (which was an extra service). It's in a handy spot - you don't have to travel far because it's in the city center. Both steam rooms can fit a group of 6-8 people, we'll definitely come back, thanks!

The place was filthy and unclean. There were issues with non-cash payment. I'll add more details later. I'm not trying to mock you, owners, but to give you a chance to fix what's wrong. Your employees are alright, thanks to them. But I'm still giving a score of 1. Look at the big players if you want to be respected.

P.S. In response to your reply: A friend invited me here and I had to stay for an hour out of politeness. I wasn't using the steam room, just drinking tea in the lounge.

I liked everything except the cleanliness. It was dirty.

The hamam was good. The 2 hours went by really quick. The soap massage was strange but felt really good. It was clean everywhere. We didn't smell anything weird. The shower room was tiny, but that's the only small problem. Everything else was great.

Overall, not bad

I wouldn't suggest going here! It's costly and not clean. I wasn't drunk, so don't be disrespectful! They need to clean the hair and mucus from the shower.