Country club "Sobi Club" №113
- Working hours:
- Mon: around the clock
- Tue: around the clock
- Wed: around the clock
- Thu: around the clock
- Fri: around the clock
- Sat: around the clock
- Sun: around the clock
Wood bath, Finish sauna, Russian bath
to 15 people
Swimming Pool, Shower, Font
Parking
Private with video surveillance
Restaurant, Banquet hall, Grill, Bar, Fireplace, Bath attendant, Hookah
SPA
Relaxing massage, Wellness massage, Aroma oils, Peeling
Video equipment, WIFI, Satellite TV
Board games
Billiards, Ping-pong, Table soccer, Checkers, Darts
Food
Ukrainian food, Russian kitchen, Homemade food, European food, Barbecue
Drinks
Beer on tap, Black tea, Herbal tea, Coffee
Reviews (121)
- It wasn't fun to spend the whole day walking on muddy, sandy ground around the pool.
- The changing rooms were never cleaned while we were there.
In a word, if you want to cool pochilil, enjoy all the privileges of country vacation, you have found the right place. By the way, pay attention to the bathhouse itself. And how cool it is to lie in it. Guys, thank you.
So here is about the bathhouse - a wooden log cabin, bathhouse (fits 10 people, comfortably 6) swimming pool, barrel with herbs, fireplace. On the second floor beds with hay. We ordered a samovar with dry goods.
Tea was delicious).
Bath soft, pleasant, but there are 2 moments that directly surprised:
1. The staff offered to steam brooms and asked you our take or you have your own, we say we are with theirs, the answer - well, then steam yourself☹?
2. We ordered a samovar with rusks, brought out a samovar and 5 cups, I say we booked the bath for 5 hours for 10 people, organize another 5 cups.
The answer - we have no more, please contact the restaurant, one bath offered generously even his cup with which something there drank)). In general, I call the restaurant, I tell them, the answer - we give out dishes/serving only after the order in the restaurant, we can not help call the administrator))), I call the administrator, says ok wait. In general, the struggle for the right to drink tea +- took more than 30 minutes.
Bottom line, if not for these 2 absurd moments would put 5, and so 3, but the banya excellent. Next time we will come to you with our own cups)))).
Whatever we requested from the front desk (like hookah, towels, dishes, etc.) was provided without any issue.
I've seen some negative comments about the spa and restaurant, but we didn't go to these places, so I can't comment on that.
They suggested we go to the spa because there was a 30% discount for guests. But when we got there, we found out the discount only worked until noon. I thought maybe they just forgot to mention that.
The waiter said the dog belonged to the owner.
This treatment of animals ruined the good experience I had at your place. I hope you'll notice this and take better care of the animals living in your area.
My friend and I tried the "Royal Care" service. It's a 3-hour session that includes various treatments and massages. I enjoyed them but felt that they lasted too long and became boring towards the end. It would be better if each massage was shorter (and cheaper).
I didn't like the phone service. We had to wait a long time for a callback and it wasn't clear what extra services we could add to our package. However, the staff were nice and helpful when we arrived at the complex.
Answer
Thanks! We can't wait to see you next time!
Answer
Natalia, we're really glad you had a good time and enjoyed your holiday at Sobi Club. We can't wait to see you again!
The spa was pretty good, and that's the main reason we stayed. It helped us relax and enjoy the different baths. They have 8 different baths. We really liked the Old Slavic and salt baths, and also the contrasting foot pool. It gives energy and relaxes at the same time. They also have a huge swimming pool. If you want to have a good time, I suggest this place.
The atmosphere was great. I would rate the restaurant four out of five. Thanks!
Answer
Irina, we're really happy you liked staying at our Sobi Hotel. Thanks for your feedback. We can't wait to see you again!
On 14/09, I had to waste several hours trying to speak to the Spa Director. After talking for 15 minutes, it was clear that the spa doesn't care if someone falls - all they care about is money. The Director, Nelya, said that the steps weren't broken and that it was my mom's fault for falling. Is that even acceptable? The cleaner should have been cleaning the steps to prevent such incidents, but she was on her phone instead. A spa like this can't even invest in a simple caution sign to indicate that the floor is slippery.
Director Nelya refused to give a refund for the spa package.
We really liked:
The room
The food
The service
Everything was top-notch!
We'll be coming back regularly now)
Answer
Thanks Anna for your feedback. We're really happy you had a good time with us. Our team at Sobi Club is all pros. Can't wait to see you again.
2. The guys at the bar were really friendly and always smiling. The coffee was just okay.
3. Victor, who served us in the premium area, was very nice and had a great smile.
4. There weren't many people when we visited so it was really comfortable.
5. The food was decent.
6. We brought water and fruit. No one checked our bags, so you can bring whatever you want.
7. The cost for the premium area is 900 on weekends, coffee is between 60-80 hryvnias, and food costs 600 UAH.
The place is awesome, has beautiful nature, and the staff is very friendly. I recommend it.
There were no apologies or compensation, just a receptionist telling us there were no other rooms available. We decided to stay because we didn't want to disappoint our child, who was excited about the trip. But the hotel's lack of consideration for its guests, especially considering its high prices, was really disappointing.
To top it all off, they charged extra for pool access even if you were staying at the hotel. They should just include this in the room rate.
On the downside:
- There are no servers near the pool. If you need anything, you need to walk to the cafe.
- Pine tree branches fall into the pool, which makes it less enjoyable to swim in by the end of the day (especially the kids' pools).
The food, however, isn't great. We ordered pasta and grilled pita to our sunbeds but everything was cold. The pasta was like something you'd give to a kid. The serving size was small and it didn't really taste like anything. You're probably better off eating at a proper restaurant, although we're not sure if the food is any better there.