SPA Kompleks «Vyshegrad» №1107

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Working hours:
Mon: from 09:00 to 22:00
Tue: from 09:00 to 22:00
Wed: from 09:00 to 22:00
Thu: from 09:00 to 22:00
Fri: from 09:00 to 22:00
Sat: from 09:00 to 22:00
Sun: from 09:00 to 22:00

Kyiv Oblast

city Vyshhorod

ul. Spasskaya, 25

Acceptable. 3.7

Interior

Cleanliness

Service

Price/quality

Facilities

Based on 95 reviews

Finish sauna, Turkish sauna

to 30 people

Swimming Pool, Shower, Hydromassage

Summer terrace, Lake, Playground, Sun beds

Parking

Private with video surveillance

Administrator, Restaurant, Banquet hall, Grill, Hotel, Bar, Gym, Drinking water, Restroom, Fireplace, Solarium, Cook

Saunas accessories

Slippers, Towels, Bathrobe

SPA

Relaxing massage, Wellness massage, Anti-cellulite massage, Aroma oils, Peeling

Audio equipment, WIFI

Board games

Billiards

Food

Ukrainian food, European food, Dishes on the grill, Barbecue

Drinks

Black tea, Green tea, Herbal tea, Coffee

Promotions and discounts

Morning hours

Reviews (95)

The good part is that the hotel has a big area and good street lights.

The bad part is that the rooms are very wet. I had to check a few rooms to find one that didn't smell bad. The rooms with Jacuzzi had a lot of dirt and were also very wet. They charged as much as a VIP room but the quality was poor. I chose a room for 1700 and it was better than the one for 3000.

The pool and spa aren't for kids. If you have young kids, they won't have anything to do.

The restaurant food is okay. Some dishes are tasty, some aren't good at all.

I wish the staff was more attentive and fast, but the waiters don't hurry.

Альона Владимировна

16 December 2023 pm31 21:46

This is a really good spa. I went here with a friend during the week. The prices are good and you can relax, use the steam room, and drink as much water as you want.

Vlad Bezugliy

24 September 2023 pm30 21:39

We went there for a holiday with friends. We used the pool, sauna and got massages. We all loved it. We're happy to visit again.

Oxi Lady

9 June 2023 pm30 17:00

In the spa, we got a nice table with a sofa where everyone was changing their clothes. The staff didn't care about it. There were phones and maps on the table for anyone to use. I don't think it's bad, but it's the first time I've seen such carelessness. I'm not happy at all!

Lera Ananich

12 February 2022 pm28 22:27

The spa isn't great. It only has a pool, nothing else worth mentioning. It's cramped with a small, grungy and worn-out locker room. It's so tiny that even two people can't fit in comfortably, let alone four. Plus, they don't let you bring your own food, you have to eat at their restaurant.

Елена Правда

12 February 2022 am28 02:58

We only came for the spa, so we can't say anything about the rooms, but we loved the pool. There's a small one with a hot tub and warmer water, and also a steam room and sauna. The people working there are really nice! You can get a bathrobe, hair dryer, slippers, even a swimsuit and hats for the sauna, and things like hair ties, creams, combs - they have everything you need. We'll definitely be back!

Eva Tsymbal

5 February 2022 pm28 18:43

We ended up here by chance. It was our first time visiting this place. But, it all worked out really well! We were really happy!!! The hotel is neat, surrounded by plants, and the rooms are clean. They also serve breakfast which is a bonus. The location is easy to get to. The staff is nice. Big thanks to the lady who helped us check in, she was awesome! We got a room with a beautiful view - I totally suggest you try it:)

Андрей Скачко

2 February 2022 pm28 12:42

I took a chance and went to this place. I found out that the vet doesn't actually work there, even though they said he did over the phone.

I liked the place overall. But I was really surprised when I first saw the bathroom and changing room. You can tell that the sauna is old, and the Turkish bath is pretty basic. I usually go to Admiral, where everything is fancy. But some of the spa features at Admiral are broken and they just hide them with decorations and act like they were never there. So, I wanted to try something new. Plus, the price difference is so big that I can't really complain: it's 350 UAH for half a day here, and about 2000 UAH for a full day at Admiral. So, considering the price, I can't complain. I actually liked the spa treatments. I felt great after the steam bath and bath.

Блэр Волдорф

26 January 2022 pm31 19:43

I really like this spa. It's very affordable during weekdays from 11 a.m. to 4 p.m., costing only 300 UAH. They have a sea water pool and a jacuzzi, as well as a Finnish sauna and a Turkish hamam. There are sofas and loungers to relax on. You can even order food or tea from their restaurant. The only downside is that the changing room is quite small, so it can get crowded. But if people take turns, there's enough space.

Daria N

13 January 2022 pm31 16:38

The spa has some small details: you can use the hammam as long as you want for personal treatments. Plus, it's part of the cost and you'd want to visit it.

The hotel. The room is nice and clean. I didn't check for dust under the furniture or bed, but everything seems to be working and tidy.

Lastly, I want to highlight a big positive. The food. The food is wonderful, almost everything we ordered (and we ordered a lot) was excellent. Feel free to try anything on the menu (although the potatoes with mushrooms are a bit oily) - you'll enjoy it! Hats off to the chef.

Илона Себастиянская

7 January 2022 pm31 17:40

Everything was awesome. It was neat and clean. There's a big parking area in the hotel. The employees were really polite. I enjoyed the spa, though I wish the hamam was a bit warmer. The swimming pool was top-notch. The duck pond was adorable. Remember to bring some bread - the ducks might even eat from your hand.

ТКАЧЕВА Татьяна

28 December 2021 am31 00:04

I've been to this spa many times. It's great that you can relax and rejuvenate for a reasonable price. They have a sauna, hammam, Jacuzzi, and a seawater pool. You're sure to relax here. The restaurant food is really good and they offer a variety of services. The only downside is their bad hair dryers. They're weak and don't work half the time.

Виктория Кондрацкая

16 December 2021 am31 11:41

If you need to pick a hotel, pick this one. This hotel has top-notch rooms - from regular rooms with great bathrooms to rooms with hot tubs that are worth the money. But beware, when you switch on a special setting, dirty water with a nasty smell comes out. Also, the slanted double beds are really unique. You should try this place!

Сергій Овсенко

13 December 2021 am31 01:26

The restaurant's prices aren't expensive for the quality you get. The food tastes great, but the service isn't the best. The staff doesn't know what's in the food, so they can't give good recommendations. The room smelled really bad because of the fridge and the smell wouldn't go away. The steam room didn't have enough steam. The sauna wasn't hot enough and didn't really get hotter. The pool was colder than I would have liked. You could get used to it, but it was pretty chilly.

Віталій Кривко

8 December 2021 pm31 16:03

I would give it 3.5 stars. We visited on a weekday in November and it was okay. The spa area was good, but be ready for lots of kids and families using the pool. We got the priciest room with a jacuzzi. The jacuzzi was pretty bad, with lots of buildup and falling salt deposits. The bed's headboard was broken and had nails sticking out. Other than that, it was clean, warm, and the bathroom had all the needed items. The restaurant was excellent. We enjoyed both dinner and breakfast.

Оксана Мостовенко

28 November 2021 am30 08:50

We enjoyed our time here. The pool, bath, and steam room are great! We love it! The morning hours from 8-11 cost 200 UAH. The staff are friendly. However, the women's changing room is too small. We came as a group and had to leave at the same time because of the 11 o'clock deadline. We needed to shower and dry our hair. There's only one hairdryer and it doesn't work too well. We brought our own hairdryer but there was no plug point. Despite these small issues, we were happy overall. We'll definitely come back. It's also conveniently close to home.

Анна Сторожук

25 November 2021 pm30 12:32

The room costs 1100 and includes a great free breakfast. The room is clean, scoring a 4 out of 5. As a wedding gift, they gave us robes, which was a small but nice gesture. Room 503 is cozy but the soundproofing is not great. The TV works fine. The room has two single beds that can be made into a double bed. There's a tiny fridge in the room. I didn't like the open shower that's next to the toilet because water splashes everywhere. The room comes with disposable toothbrushes, shower caps, shampoos, gels, a comb, shoe sponges, and a hair dryer.

You can choose between paid and free breakfast. The free option includes a croissant with chinka, scrambled eggs, chicken fillet, and beans. It was yummy and filling. They also serve tea and toast with butter for breakfast.

We visited the spa in the evening and the prices were reasonable. As a pregnant woman, I only used the pool and jacuzzi.

Виталина Пивко

19 November 2021 pm30 13:57

Pros:

The place is really nice and clean. There's covered parking available. They offer a variety of services like spa massages and other self-care treatments. The rooms are cozy and the staff is friendly. Their food is amazing and really delicious. You even have the option to order food online and wait for it in your room instead of dining in.

Cons:

There's no soundproofing. You can hear your neighbors' conversations and activities, like I could hear a child's tantrums in the evening and their early morning playtime. The bathroom design isn't great - when you shower, water spills onto the floor and the toilet is too close by. The dining area is too small to be considered a restaurant and feels more like a beer hall.

Mag Min

17 November 2021 am30 00:50

The spa place is great. We had a good time, big thanks to the workers. The ladies were really nice and made our visit better. Even the highest rating can't describe how much fun we had.

Любовь Гольдберг

15 November 2021 pm30 21:29

The stay is really cozy. The room is big, warm and the bed is comfy. They provide a bathrobe and slippers. The bathroom is well-equipped with all the essentials you need for your morning routine, packaged individually. Breakfast, which is yummy and well-prepared, is included in the room rate. The only thing that's missing is a mini fridge. It's a great place to stay for a night or even a few days.

Оксана Орданова

19 October 2021 am31 09:23

I really enjoyed it! The place is easy to get to and there's parking. The staff was nice and explained everything. There are 2 pools, the smaller one is warmer and kind of feels like a hot tub. I liked the Turkish bath and Finnish sauna, they give you towels and you can take more than one. The food was really good too! The pools have salt water, which is awesome! We'll definitely come back, it's a great place to unwind.

Yulia Vidasova

19 October 2021 am31 00:09

I visited in early October and thought the room would be chilly. But it was surprisingly warm and comfortable. I was really happy about it. However, there were no bathrobes and if you wanted drinking water, you had to go to the front desk. The area around was neat and nice to look at. You could also visit the spa, hammam and pool which costs 200grn for an hour or 250grn for three hours.

Alla Faina

14 October 2021 pm31 21:13

The towel was dirty and there was only one in a room meant for two people. I asked for it to be replaced and they gave me two more, but they were also dirty. The shower was broken and when I told the staff, they said to just use it as is because it was already night time. I'll probably add some photos to show this. Also, the mirror was dirty but I didn't tell the staff because I was annoyed with their responses and didn't want to ruin my mood. I doubt they would have cleaned it at night anyway. The view from the window was nice, but it didn't make up for all the other problems and the poor service.

Алла Zagustina

27 September 2021 pm30 21:09

It's a nice place for a vacation.

Лариса Пилипонская

25 September 2021 am30 08:54

Answer

Thanks for your nice review! We can't wait to see you next time.

Татьяна Sauna Administrator

5 October 2021 pm31 13:36

I had an amazing two days here! I felt super chilled out. The staff was really great - it's hard to find that nowadays. I really enjoyed the spa treatment for two in the hammam, I feel so good now. The girls who did the treatment were really gentle. The food was top-notch - full marks to the chef. The presentation and taste of the food, the portion sizes, and the quality of the ingredients were all really high. Thanks a lot, I'll recommend this place to others and I'll definitely come back!

Ирина Дениско

19 September 2021 pm30 16:24

Answer

Thanks for your feedback! We're happy you enjoyed your time with us. We can't wait to welcome you back!

Татьяна Sauna Administrator

5 October 2021 pm31 13:31

I went back to Vysehrad for the weekend. Overall, it was okay. But when you go back to a place you know, you expect it to be the same or better. This time it wasn't.

- The website said there was a discount for hotel guests at the spa, but there wasn't.
- The spa used to be open all day, now it's only open for three hours.
- The hammam was cold and there was no steam.
- It was closed for 40 minutes for a private session. Then when we got in, we had to leave again for another 15 minutes. But they said they would give us extra time.
- The room with the pool and jacuzzi was cold at 23 degrees with open doors and windows. It was drafty. We asked them to close the doors and windows but they only did for a little while.

The food was really good.
We had lunch and dinner and the chef did a great job.

John Woo

19 September 2021 pm30 12:32

All-in-all, I like everything.

Игорь Некрут

14 September 2021 pm30 20:06

Answer

Thanks a lot! Please visit us again!

Татьяна Sauna Administrator

5 October 2021 pm31 13:40

I went to a friend's wedding at this restaurant. The food was great! The service was just as good! The only thing I didn't like was their rental cars. They seemed really old, like they were from the 90's. But that's just my opinion! I really liked the restaurant overall :)

Еда Как Есть

6 September 2021 pm30 18:54

Answer

Thanks for your review! We really want our guests to be comfortable and we're always trying to get better. We'll certainly consider everything you've suggested!

Татьяна Sauna Administrator

5 October 2021 pm31 13:41

The junior suite rooms are too expensive for what they offer, and the food at the restaurant costs a lot but doesn't taste good. The visit was a letdown.

Сергей Ермолаев

5 September 2021 pm30 23:57

We recently went to the spa and we liked it. The pool has sea water and there's also a sauna, hammam, and whirlpool. The people at the spa's front desk were nice and helpful, they answered all our questions. However, the spa's supervising staff was not great. They acted as if they'd never seen people before and watched our every move. This was also true for the hotel's front desk.

The prices were okay. But the whole spa is right next to a construction site and a service station, and there's no fence!

The bar was a bit confusing. When we tried to pay for our order, they couldn't figure out what we ordered or how much we owed!

Мария Волошина

30 August 2021 pm31 14:08

The spa is really nice, the food is great. They need to improve the service.

Юлия Мищенкова

29 August 2021 am31 08:32

Answer

Thanks for your rating and detailed feedback! Our team checks all feedback and slowly makes the complex more comfortable and improves services.

Татьяна Sauna Administrator

5 October 2021 pm31 13:43

Nice hotel, great service, good prices, beautiful location!

БезПожара YouTube (Элина)

27 August 2021 pm31 21:15

Answer

Thanks for the compliment! We're always encouraged to work harder for your comfort when you say nice things about our staff.

Татьяна Sauna Administrator

5 October 2021 pm31 13:43

We reserved a room with one double bed but we got a room with two beds. We were told at the hotel that a booking for one bed actually means two beds that we have to arrange ourselves. We weren't told about this earlier and couldn't leave at 11pm. Also, we found piles of lids and leftover food under the bed.

Elena Sidorova

8 August 2021 pm31 23:17

Answer

Every Standard room has a bed that can be taken apart and put together. These beds are held together with fasteners and covered with a single mattress cover. We've told our staff that they should always inform guests who need a single bed about this. We appreciate your feedback about our weaknesses, it helps us do better.

Татьяна Sauna Administrator

16 August 2021 pm31 18:15

The rooms were decent and delicious, but they were too warm and there was no way to get a fan.

andrey grank

2 August 2021 pm31 22:18

Answer

Thanks for your feedback! We're making our rooms better and sorting out any technical issues.

Татьяна Sauna Administrator

16 August 2021 pm31 18:07

When we got to the hotel, we noticed the basic room looked okay at first. But once inside, we saw that although there was air conditioning, it didn't work. Instead of one large bed, there were two small beds pushed together. The shower head holder was broken and didn't hold up the shower head, and the toilet seat was only attached by one hinge. The electricity went out ten times during the day, each time for about a minute. This was really annoying when we were trying to watch TV. There was a small fridge in the room with drinks, but we couldn't find any prices. We ended up having to pay for the water when we checked out.

Игорь Трифонов

1 August 2021 pm31 23:36

Answer

Thanks for your in-depth feedback about your stay at our hotel. When you were on vacation, there were technical issues in the Vyshgorod district that caused the power to go out during the day. This resulted in the hotel's routers and equipment getting damaged. We're doing our best to improve the rooms and service every day. We hope your next visit to our hotel will be a good one.

Татьяна Sauna Administrator

16 August 2021 pm31 18:16

Really good hotel that has everything you need and a pool.

Олена Юріївна Ченуша

29 July 2021 am31 07:07

Answer

Thanks for your good score and comments! They motivate us to improve!

Татьяна Sauna Administrator

16 August 2021 pm31 17:53

This is a really comfy spot. If you have any issues, the workers are always ready to help out. I really suggest you stay at this hotel!

Skeptik_28 H

25 July 2021 pm31 12:58

Answer

I love reading reviews like this! Thanks for sharing your thoughts!

Татьяна Sauna Administrator

16 August 2021 pm31 17:56

The place is really nice. However, there's always some sort of equipment operating close by.

Василий Мосин

25 July 2021 am31 10:48

Answer

Thank you for your feedback!)

Татьяна Sauna Administrator

16 August 2021 pm31 18:08

The food was great as usual, especially the Napoleon dessert with cone jam and the deroons with red caviar. But, I didn't like the paper straws in the hot drinks because they kept getting soggy.

Elena Diomochkina

17 July 2021 pm31 16:46

Answer

Thanks for the great feedback! We're happy you enjoy our food. Right now, we've moved from plastic tubes to environmentally-friendly cardboard straws. Thanks for pointing out their major downside.

Татьяна Sauna Administrator

16 August 2021 pm31 17:59

The place is great, but I'm taking off one star because checking in took too long. I'm also taking off another star because the air conditioner didn't work well.

Александр Нечаевский

14 July 2021 pm31 14:03

Answer

Thanks for your feedback! We're making our rooms better and sorting out technical issues.

Татьяна Sauna Administrator

16 August 2021 pm31 18:13

I visited 3 rooms - 2 normal ones and a slightly fancier one. I really liked the rooms, the people working there, the spa, and particularly the servers and the food. The only problem was the air conditioning. It was awful. The air conditioners in the normal rooms didn't work well and it was hot. The fancier room didn't even have one, just a fan! So, if I come back, it will only be in the winter.

Евгения Ершова

9 July 2021 pm31 19:01

Answer

Thanks for your feedback!
We're trying to make our rooms better and sort out any issues. We can't wait to have you back!

Татьяна Sauna Administrator

16 August 2021 pm31 18:09

I booked the gazebo for a birthday party. The food and service were great. The only problem was flies, because we were near a place with animals and manure. When the wind blew our way, it brought the smell with it.

Artem sidash

4 July 2021 pm31 13:09

Answer

Hello!
We're happy you liked our food and service!

Татьяна Sauna Administrator

16 August 2021 pm31 18:10

Your cafe is terrible. Either improve it or shut it down!

Julia Fendi

30 June 2021 am30 08:53

Answer

We really value guest feedback as it helps us get better. We're sorry to hear you didn't have a great experience at our hotel. We'd appreciate it if you could share your contact information with us so we can talk about any problems that may have spoiled your stay.

Татьяна Sauna Administrator

27 June 2021 pm30 12:28

People were taking items and blaming others, even though based on the types of cars around, no one needed my food or fancy plates. By the way, I didn't get anything back.

Максим Графов

27 June 2021 pm30 23:04

Answer

Hello!
The team sorted out the issue and everyone got their stuff back the next day. We kindly request our guests not to leave their things in the gazebos overnight. If you need to, it's safer to leave them with the front desk.

Татьяна Sauna Administrator

27 June 2021 pm30 12:33

The staff doesn't know their own rules. They can't see when they're wrong. They can't handle any issues, instead they make more problems. It's sad to see people who stay there. It's been a long time since we last met. The location and price are good. But everything else is bad.

Максим Ром

24 June 2021 pm30 22:49

Answer

Hi! Thanks for your rating and detailed feedback. We carefully read all comments and use them to improve our services and comfort. Please provide your contact information and our hotel manager will reach out to you for more details.

Татьяна Sauna Administrator

28 June 2021 pm30 13:26

The hotel is decent, but it's in a small village with not much around. The area around the hotel is also limited. It might get boring if you stay for more than a day. The staff could use some improvement. When we asked the receptionist about nearby attractions, she only mentioned a reservoir about 15 minutes away, but said there wasn't much to do there. The staff is a bit strange. The waitress seemed surprised when we complimented the coffee. Also, a young waiter seemed scared when we asked for cheeseballs. He mumbled something and left quickly. Then, a different staff member told us we had to pay for the cheeseballs.

Igor Kovrigin

24 June 2021 pm30 15:07

Answer

Hello! We're really sorry that you missed out on seeing the Vyshgorod region. The national park of Mezhyhirya is just a 10-minute drive from our hotel, and the Kyiv Sea is even closer. You can rent electric scooters, bikes, and mopeds at our hotel for your convenience. We also arrange tours to places like Mezhyhirya, the Sukholuchia hunting ground, and Solomakhino Ranch equestrian club. There's a motor ship called Rezon that sails along the seafront daily, and you can either take a leisurely walk by the sea or go on a lock excursion. This tour takes you through a gateway connecting the Dnipro River and the Kyiv Reservoir where you can see how the hydraulic structure works to balance the water level in both bodies of water, enabling shipping routes to function.

We hope you'll come and stay with us again!

Татьяна Sauna Administrator

24 June 2021 pm30 14:40

The place is nice, I enjoyed it. However, it's not perfect. The area isn't fully enclosed, and there are always people hanging around, day and night. Some of these people don't look very clean and they sit around drinking beer all day. They also peer into the restaurant and watch the customers, which is quite annoying. The lack of covered and secure parking is also a big problem.

Тарик Тарик

23 June 2021 am30 11:00

Answer

Hello!
Thanks for your feedback. We're really sorry that you had to deal with rude guests, which made you uncomfortable. Our hotel has security cameras and we have 24/7 security. We've made extra efforts to make sure this doesn't happen again. We hope to see you again and turn your bad experience into a good one next time!

Татьяна Sauna Administrator

27 June 2021 pm30 12:30

This is a good hotel. It's big and looks strong. The room was tiny but it had everything we needed.

Good things include: yummy big breakfasts, awesome coffee, and it's really close to a place where you can charge electric cars. The staff can speak English, which is helpful.

Some things they could improve: they need to fix the shower - it really needs at least a tray. And maybe they could add air conditioning in the future (or a mosquito net, because it gets hot in the summer and mosquitoes come in through the open window).

If you're hoping for a nice view from the window, you might be disappointed because there's a construction site nearby. But that's not the hotel's fault, they can't control that.

Overall, it's pretty good. I recommend it.

Ольга Викторовна

23 June 2021 am30 09:38

Answer

Thanks for your feedback! We want to make your stay at our hotel as relaxing as possible and we're working on making things even better. We'll certainly listen to what you want! We can't wait to welcome you back!

Татьяна Sauna Administrator

24 June 2021 pm30 15:28

It wasn't good. A drinking guy messed up my entire night. Also, they took things from the shelter.

Елена Шухарт

22 June 2021 pm30 19:59

Answer

We're really sorry that you had to deal with guests that upset you. We've taken steps to deal with this. The guests who broke the hotel rules and made you uncomfortable have left the hotel.
Since we don't have a record of your complaint about theft, please email your contact information to [email protected] so we can sort this out.

Татьяна Sauna Administrator

27 June 2021 pm30 12:33

The Kandnder product is not functioning properly. The service is mediocre, it's not worth the money spent. In Kiev, I had a better experience living by the riverside for the same price.

Славик Лозин

17 June 2021 am30 09:38

Answer

Hello!
Thanks for your comment! We really value all the feedback we get from our guests.
Your feedback helps us improve!
Every room has a unit that can cool the room in summer and warm it in winter. Plus, all the floors in the building have a special system that can cool (in summer) or heat (in winter). This is a green and effective method. If the room's cooling system wasn't working right, please tell the front desk next time. The hotel staff will help with any issues about your comfort. The hotel management will take steps to prevent this problem and will pay more attention to getting the room ready for guests!
Our hotel's room prices are fair.

Татьяна Sauna Administrator

27 June 2021 pm30 12:22

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SPA Kompleks «Vyshegrad» №1107

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Reviews (95)

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